Privacy Policy

Overview

PayCall ("we", "us") operates pay-call.com. This policy explains how we collect, use, and protect information when you use our website and services.

Information we collect

• Email address and account details when you sign in or join the waitlist
• Phone numbers you enter in the dialer (to provide calling services)
• Usage analytics (page views, button clicks, session ID) if you consent
• Call metadata when calling is live (duration, destination, cost)
• Payment information processed by Stripe — we do not store card numbers

How we use information

• To provide and improve PayCall calling services
• To process PayCall Credit purchases
• To communicate about your account and service updates
• To analyze usage and improve the product (with consent)

Legal bases (GDPR)

• Contract performance — providing the service you request
• Legitimate interests — security, fraud prevention, product improvement
• Consent — analytics cookies and optional marketing
• Legal obligation — tax and accounting records where applicable

Data sharing

We share data only with service providers necessary to operate PayCall (payment processors, telephony providers, hosting). We do not sell your personal information.

Retention

We keep account and transaction data as long as needed to provide the service and comply with legal obligations. Analytics data is retained in aggregated form.

Your rights

• Access, correction, deletion, and portability of your data
• Object to or restrict certain processing
• Withdraw consent for analytics at any time via cookie settings
• Lodge a complaint with your local data protection authority

International transfers

Our infrastructure and providers may process data outside your country. We use appropriate safeguards such as standard contractual clauses where required.