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Call American Express from Germany

Traveling or living in Germany and need to reach American Express? German mobile networks cannot route U.S. toll-free numbers. Use the international direct-dial line or PayCall on WiFi.

Contact

U.S. toll-free (often blocked from abroad)

1-800-528-4800

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International direct-dial (works from abroad)

+1 336-393-1111

Call via PayCall →

Official site: www.americanexpress.com/us/customer-service/

Common reasons to call from Germany

  • Blocked or frozen card while traveling
  • Fraud alert or suspicious transaction
  • Wire transfer or payment issue
  • Account access or password reset
  • Travel notification for your card

American Express numbers

International: +1 336-393-1111. This is the number that works from a German phone or via PayCall.

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