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Call Travelers from Abroad

If you are outside the United States and need Travelers insurance customer service, the toll-free number on your card or website often will not connect. Use the international direct-dial line below — or call through PayCall on WiFi without roaming.

Contact

U.S. toll-free (often blocked from abroad)

1-800-252-4633

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International direct-dial (works from abroad)

+1 866-789-0090

Call via PayCall →

Official site: www.travelers.com/contact-us

Travelers phone numbers

The U.S. toll-free line is for domestic callers only. From Europe, Asia, or anywhere abroad, dial the international direct-dial number.

  • File or check status of a claim
  • Policy change or cancellation
  • Coverage question while traveling
  • Billing or payment issue
  • Roadside assistance or emergency abroad

How to call from abroad

Option 1: Dial +1 866-789-0090 from a phone with international calling — watch roaming rates.

Option 2: Use PayCall in your browser — enter the number, see the rate, and call on WiFi or mobile data.

PayCall lets you call U.S. numbers from your browser — no roaming bill surprises. Enter the international number on our dialer or join the waitlist for early access.

Disclaimer

Phone numbers can change. Always confirm on the official website or card back before calling.

PayCall is not affiliated with Travelers.

Frequently asked questions

Does Travelers's toll-free number work from abroad?
Usually not. U.S. 1-800 numbers are domestic-only. Use +1 866-789-0090 or call through PayCall.
What is Travelers's international customer service number?
+1 866-789-0090. Confirm on the official insurance company website before calling.

Try PayCall

Enter a U.S. number in the dialer on the homepage — no app download required.

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