HRS Customer Service Phone Number
Need to reach HRS customer service for a booking change, cancellation, or question? Find contact numbers below. International guests without a local SIM can use PayCall to call from WiFi.
Contact
Official site: www.hrs.com/en/contact
When you need to call HRS
- Rebooking or changing your reservation
- Cancellation questions
- Billing or payment issues
- Lost item or room problem during your stay
Can't call from your phone?
Many international guests only have WiFi — no local SIM. The number on your room card may not work from your mobile.
Can't call this number from your phone? PayCall connects you from your browser using WiFi — no local SIM required. Calling launches soon — join the waitlist on the homepage.
Disclaimer
Phone numbers can change. Always confirm on the official website before calling.
PayCall is not affiliated with HRS.
Frequently asked questions
- What is the HRS customer service phone number?
- See the numbers above. Always confirm on the official website before calling.
- I'm a foreign guest without a local SIM — how do I call HRS?
- Use PayCall from your browser on hotel WiFi. Enter the number and call when live calling launches, or join the waitlist.