Hotel Customer Service in Germany — Phone Numbers
International guests in German hotels often receive a business card with a phone number and email — but cannot place the call without a local SIM or expensive roaming. This guide lists common hotel chains and how to reach them from WiFi.
Budget & hostel chains
Popular with international travelers:
- A&O Hotels & Hostels
- Meininger Hotels
- Generator Hostels
- B&B Hotels
- Motel One
International hotel brands
- Hilton
- Marriott
- Hyatt
- Holiday Inn (IHG)
- Radisson
- NH Hotels
- Leonardo Hotels
- Scandic
Booking platforms
- Booking.com
- Expedia
- HRS
- Airbnb
The problem
The reception gives you a German landline or service number. Your foreign mobile may not connect, or roaming is too expensive. You have WiFi — but no way to call.
Can't call this number from your phone? PayCall connects you from your browser using WiFi — no local SIM required. Calling launches soon — join the waitlist on the homepage.