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A&O Hotels & Hostels Customer Service Phone Number

Need to reach A&O Hotels & Hostels customer service for a booking change, cancellation, or question? Find contact numbers below. International guests without a local SIM can use PayCall to call from WiFi.

Contact

Reservations / customer service (Germany)

+49 30 809 475 110

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Email: [email protected]

Official site: www.aohostels.com/en/contact/

When you need to call A&O Hotels & Hostels

  • Rebooking or changing your reservation
  • Cancellation questions
  • Billing or payment issues
  • Lost item or room problem during your stay

Can't call from your phone?

Many international guests only have WiFi — no local SIM. The number on your room card may not work from your mobile.

Can't call this number from your phone? PayCall connects you from your browser using WiFi — no local SIM required. Calling launches soon — join the waitlist on the homepage.

Disclaimer

Phone numbers can change. Always confirm on the official website before calling.

PayCall is not affiliated with A&O Hotels & Hostels.

Frequently asked questions

What is the A&O Hotels & Hostels customer service phone number?
See the numbers above. Always confirm on the official website before calling.
I'm a foreign guest without a local SIM — how do I call A&O Hotels & Hostels?
Use PayCall from your browser on hotel WiFi. Enter the number and call when live calling launches, or join the waitlist.

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