Call American Express from Abroad
If you are outside the United States and need American Express customer service, the toll-free number on your card or website often will not connect. Use the international direct-dial line below — or call through PayCall on WiFi without roaming.
Contact
Official site: www.americanexpress.com/us/customer-service/
American Express phone numbers
The U.S. toll-free line is for domestic callers only. From Europe, Asia, or anywhere abroad, dial the international direct-dial number.
- Blocked or frozen card while traveling
- Fraud alert or suspicious transaction
- Wire transfer or payment issue
- Account access or password reset
- Travel notification for your card
How to call from abroad
Option 1: Dial +1 336-393-1111 from a phone with international calling — watch roaming rates.
Option 2: Use PayCall in your browser — enter the number, see the rate, and call on WiFi or mobile data.
PayCall lets you call U.S. numbers from your browser — no roaming bill surprises. Enter the international number on our dialer or join the waitlist for early access.
Disclaimer
Phone numbers can change. Always confirm on the official website or card back before calling.
PayCall is not affiliated with American Express.
Frequently asked questions
- Does American Express's toll-free number work from abroad?
- Usually not. U.S. 1-800 numbers are domestic-only. Use +1 336-393-1111 or call through PayCall.
- What is American Express's international customer service number?
- +1 336-393-1111. Confirm on the official bank website before calling.