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Use the complete U.S. number

The +1 country code comes before the ten-digit U.S. number: three digits for the area code and seven for the local number. On a mobile, hold 0 to enter +. A landline's international access prefix depends on the country you are calling from. In PayCall, use +1 rather than a local exit prefix.

A correct format does not guarantee that a toll-free line accepts calls from your carrier. Also confirm that the contact is for your specific card, account, policy or booking.

Choose the lowest-cost method that works for you

Your existing plan may already include calls to the U.S. Check it before buying another service. Carrier Wi-Fi calling and internet browser calling are different: the former uses your mobile provider's service; PayCall uses prepaid credits.

How to call from your browser

Use a stable internet connection, a microphone and a supported U.S. or Canadian destination. No U.S. SIM or app download is needed. Emergency, premium and special-service numbers are excluded; connection to a particular hotline is not guaranteed.

1. 1Confirm the number on the company's official website, app or your card.
2. 2Enter +1 followed by the ten-digit number in PayCall. Check the displayed rate.
3. 3Sign in, add prepaid credits and allow microphone access.
4. 4Use the on-screen keypad for automated menus. The call starts in Hold for me with your microphone off; listen and turn it on when a person answers.

What a browser call costs

Calls start in Hold for me with your microphone off at $0.09/min, keypad menus included. With your microphone on, PayCall costs $0.39/min. Billed per second. No subscription. Internet or data-roaming charges may apply separately.

For example, 20 minutes in Hold for me plus 10 minutes speaking costs $5.70. A U.S. toll-free destination is not a free PayCall call.

Unanswered calls are free. If a call fails for a technical reason on our side, email support and we'll review it. PayCall is an independent calling service, not the company you are contacting.

Find a bank or insurer's correct department

Chase personal credit-card support is different from checking-account support. PNC separates personal and business contacts. GEICO U.S. policies and overseas policies can have different support channels. Use the linked company guides and their official sources before calling.