How to Call the U.S. from the Netherlands

Who calls the U.S. from the Netherlands

Amsterdam and Rotterdam host a large international workforce with U.S. bank accounts, credit cards and retirement plans that still route support through 1-800 numbers.

• IRS and U.S. bank questions for American entrepreneurs who moved under the Dutch-American Friendship Treaty (DAFT)
• Capital One or Charles Schwab account questions from Amsterdam or Rotterdam
• Changing a transatlantic flight booked with a U.S. airline

Dialing the U.S. from the Netherlands

The U.S. country code is 1. Every U.S. and Canadian number has a 3-digit area code and a 7-digit local number.

Local numbers in the Netherlands vs. U.S. toll-free numbers

Dutch free numbers start with 0800, while 0900, 0906 and 0909 numbers are charged per minute. A U.S. toll-free number isn't part of the Dutch numbering plan: dial +1 and the ten digits, without a leading 0.

If a U.S. toll-free number fails from the Netherlands

International access depends on the originating carrier and destination. A U.S. toll-free designation does not guarantee that a foreign-network call connects or is free. Check the company's contact page and the conditions of providers such as KPN, Vodafone and Odido.

Bundles from KPN, Vodafone and Odido usually cover calls within the Netherlands and the EU; calls to the United States are typically charged per minute. Check your bundle before a long call.

Do not change the toll-free prefix to another one or assume that an error means the business is closed. Your current plan may include an ordinary U.S. number; check before paying for an additional service.

Your options compared

U.S. bank contacts: check the product and call type

Confirm the contact for your specific product on the bank's official website or your card. A collect reference requires an operator and acceptance of charges; PayCall cannot arrange a collect call. Follow the detailed bank guide before dialing.

Sources: Wells Fargo: contact by product · Wells Fargo: international access codes and restrictions · Bank of America: checking and savings contacts · Bank of America: credit-card contacts · Capital One: customer service by product

When to call

The Netherlands is 6 hours ahead of New York (Eastern Time) and 9 hours ahead of Los Angeles (Pacific Time) for most of the year. Call U.S. lines from about 2 p.m. Dutch time.

Check the department's current time zone and opening hours; daylight-saving transitions can temporarily change the difference.

In an emergency in the Netherlands, dial 112 — PayCall can't call emergency numbers.

Calling the U.S. from the Netherlands with PayCall

• Unanswered calls are free. If a call fails for a technical reason on our side, email support and we'll review it.

1. 1Open pay-call.com on your phone or laptop and enter the U.S. or Canadian number.
2. 2Sign in and add credits through Stripe's secure checkout.
3. 3Allow microphone access and tap Call. Use the keypad for menu options like “press 1”.
4. 4Calls start in Hold for me with your microphone off at $0.09/min; with your microphone on, they cost $0.39/min. Billed per second. Internet charges may apply.