MOHELA International Phone Number
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Choose the right contact- Hold for me · microphone off
- $0.09per minute
- Speaking · microphone on
- $0.39per minute
All prices in USD · billed per second
PayCall Credits from $10.00. No subscription.
- No app or SIM
- Payments by Stripe
PayCall is an independent calling service, not affiliated with MOHELA.
Published contact sources
Before you call
MOHELA lists +1 636-532-0600 for international callers with federal Direct Loans, and 1-888-866-4352 inside the U.S. FFEL and CASH loans have separate numbers. PayCall can call MOHELA's U.S. numbers from your browser over Wi-Fi when your phone abroad can't.
By PayCall · Last reviewed
MOHELA's phone numbers and hours
Direct Loan servicing is open Monday 8 a.m. to 9 p.m., Tuesday and Wednesday 8 a.m. to 8 p.m., and Thursday and Friday 8 a.m. to 6 p.m. Eastern.
| Loan type | International | U.S. toll-free |
|---|---|---|
| Direct Loans (federal) | +1 636-532-0600 | 1-888-866-4352 |
| FFEL and CASH loans | +1 636-534-2815 | 1-800-945-4701 |
Sources: MOHELA: help and support
Not sure who services your loan?
Federal student loans are assigned to a servicer by the U.S. Department of Education. Log in at StudentAid.gov to see yours before you call; private loans are serviced by the lender, such as Sallie Mae.
Many questions, like payments, repayment plans and documents, can also be handled in the servicer's online account, which works from any country.
How to call from abroad
PayCall calls U.S. and Canadian numbers only and can't place collect calls.
| Option | What you need | Cost |
|---|---|---|
| Dial +1 636-532-0600 from your phone | A plan with international calling | Your carrier's international or roaming rate |
| PayCall: call +1 636-532-0600 in your browser | Wi-Fi or mobile data and a microphone | $0.09/min on hold, $0.39/min talking, billed per second |
Before you call
Phone numbers can change. Always confirm on the official website or card back before calling.
PayCall is not affiliated with MOHELA.
Frequently asked questions
What is MOHELA's phone number for borrowers abroad?
MOHELA lists +1 636-532-0600 (Direct Loans) for international callers. You can dial it from a phone with international calling, or call it from your browser with PayCall over Wi-Fi.
How much does it cost to call MOHELA from abroad with PayCall?
$0.09/min in Hold for me with your microphone off, $0.39/min with it on, billed per second. For example, 20 minutes in Hold for me plus 10 minutes speaking costs $5.70; internet charges are additional. No subscription.
What if my credit runs low while I'm on hold with MOHELA?
Add credits during the call: tap “Add credits without hanging up” on the call screen and pay with card, Apple Pay or Google Pay. The call keeps running and the new balance extends it, so you don't lose your place in the queue.
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