Sallie Mae International Phone Number
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Choose the right contact- Hold for me · microphone off
- $0.09per minute
- Speaking · microphone on
- $0.39per minute
All prices in USD · billed per second
PayCall Credits from $10.00. No subscription.
- No app or SIM
- Payments by Stripe
PayCall is an independent calling service, not affiliated with Sallie Mae.
Published contact sources
Before you call
Sallie Mae's student loan line is 1-800-472-5543, and it lists 1-877-416-0012 for international callers. Both are U.S. toll-free numbers, which often don't connect from foreign phones. PayCall places the call from the U.S. network, so you can reach either one from your browser.
By PayCall · Last reviewed
Sallie Mae's phone numbers and hours
Loan servicing is open Monday to Thursday 8 a.m. to 8 p.m. and Friday 8 a.m. to 5 p.m. Eastern. Payments work any time through Sallie Mae's automated phone system.
| Service | Number |
|---|---|
| International callers | 1-877-416-0012 |
| Existing student loans (U.S.) | 1-800-472-5543 |
| Graduate loan servicing | 1-833-613-8159 |
Sources: Sallie Mae: contact us
Not sure who services your loan?
Federal student loans are assigned to a servicer by the U.S. Department of Education. Log in at StudentAid.gov to see yours before you call; private loans are serviced by the lender, such as Sallie Mae.
Many questions, like payments, repayment plans and documents, can also be handled in the servicer's online account, which works from any country.
How to call from abroad
PayCall calls U.S. and Canadian numbers only and can't place collect calls.
| Option | What you need | Cost |
|---|---|---|
| Dial 1-877-416-0012 from your phone | A plan with international calling | Your carrier's international or roaming rate |
| PayCall: call 1-877-416-0012 in your browser | Wi-Fi or mobile data and a microphone | $0.09/min on hold, $0.39/min talking, billed per second |
Before you call
Phone numbers can change. Always confirm on the official website or card back before calling.
PayCall is not affiliated with Sallie Mae.
Frequently asked questions
What is Sallie Mae's phone number for borrowers abroad?
Sallie Mae lists 1-877-416-0012 for international callers. You can dial it from a phone with international calling, or call it from your browser with PayCall over Wi-Fi.
How much does it cost to call Sallie Mae from abroad with PayCall?
$0.09/min in Hold for me with your microphone off, $0.39/min with it on, billed per second. For example, 20 minutes in Hold for me plus 10 minutes speaking costs $5.70; internet charges are additional. No subscription.
What if my credit runs low while I'm on hold with Sallie Mae?
Add credits during the call: tap “Add credits without hanging up” on the call screen and pay with card, Apple Pay or Google Pay. The call keeps running and the new balance extends it, so you don't lose your place in the queue.
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Pick the country you want to call. Only destinations marked available can be called.