Nelnet International Phone Number
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Choose the right contact- Hold for me · microphone off
- $0.09per minute
- Speaking · microphone on
- $0.39per minute
All prices in USD · billed per second
PayCall Credits from $10.00. No subscription.
- No app or SIM
- Payments by Stripe
PayCall is an independent calling service, not affiliated with Nelnet.
Published contact sources
Before you call
Nelnet lists +1 303-696-3625 for international callers and 1-888-486-4722 inside the U.S. Military Solutions has its own line, 1-855-324-4027. If you're living abroad and your phone can't reach these numbers, PayCall can call them from your browser over Wi-Fi.
By PayCall · Last reviewed
Nelnet's phone numbers
Nelnet notes that calls may be monitored or recorded, and lists its call-center hours in Eastern Time on its contact page.
| Service | Number |
|---|---|
| International callers | +1 303-696-3625 |
| Borrower services (U.S.) | 1-888-486-4722 |
| Military Solutions | 1-855-324-4027 |
Sources: Nelnet: contact us
Not sure who services your loan?
Federal student loans are assigned to a servicer by the U.S. Department of Education. Log in at StudentAid.gov to see yours before you call; private loans are serviced by the lender, such as Sallie Mae.
Many questions, like payments, repayment plans and documents, can also be handled in the servicer's online account, which works from any country.
How to call from abroad
PayCall calls U.S. and Canadian numbers only and can't place collect calls.
| Option | What you need | Cost |
|---|---|---|
| Dial +1 303-696-3625 from your phone | A plan with international calling | Your carrier's international or roaming rate |
| PayCall: call +1 303-696-3625 in your browser | Wi-Fi or mobile data and a microphone | $0.09/min on hold, $0.39/min talking, billed per second |
Before you call
Phone numbers can change. Always confirm on the official website or card back before calling.
PayCall is not affiliated with Nelnet.
Frequently asked questions
What is Nelnet's phone number for borrowers abroad?
Nelnet lists +1 303-696-3625 for international callers. You can dial it from a phone with international calling, or call it from your browser with PayCall over Wi-Fi.
How much does it cost to call Nelnet from abroad with PayCall?
$0.09/min in Hold for me with your microphone off, $0.39/min with it on, billed per second. For example, 20 minutes in Hold for me plus 10 minutes speaking costs $5.70; internet charges are additional. No subscription.
What if my credit runs low while I'm on hold with Nelnet?
Add credits during the call: tap “Add credits without hanging up” on the call screen and pay with card, Apple Pay or Google Pay. The call keeps running and the new balance extends it, so you don't lose your place in the queue.
Try PayCall
Pick the country you want to call. Only destinations marked available can be called.